Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning

Our room was clean and the beds were comfortable. All of the staff was friendly and helpful. We had plenty of toilet paper, towels, and pillows. Water pressure was great in the shower. The only hot thing for breakfast was a pancake maker and if you made oatmeal, but we enjoyed it nonetheless. No scrambled eggs or sausage or any protein besides boiled eggs, but it was free so. The location was convenient so close to the highway but the immediate area is fairly rundown with lots of trash and random clothing lying around. Next time we will probably stay closer to downtown or somewhere on Exit 6 but thats not due to the hotel at all, just the surrounding area. We enjoyed our stay!

Desk personnel were awesome. The rooms were not cleaned on a regular schedule. My toilet was not cleaned in 3 weeks, by the staff. I had to remind them to change my linen and ask for towels. And for some reason, even though they didn't clean the bathroom. Every day my bathroom light was on when I came back to the room They have shampoo soap. A conditioner mounted to the wall. Why am I info off the 1st day? I stayed there. They replaced it the day before I checked out. The place was nice. The staff was friendly. They just need some improvement.

I recently had the pleasure of staying at this hotel, and I cannot recommend it highly enough! The standout feature of my experience was undoubtedly the staff, who were ridiculously nice and attentive to every need. A special shout-out goes to Christian, Angel, and Phoenix. Christian greeted me with a warm smile and made the check-in process a breeze. Angel was incredibly helpful throughout my stay, providing recommendations for local attractions and ensuring my every request was met with enthusiasm. Phoenix brought unmatched energy to the team; their genuine kindness and willingness to assist made me feel truly valued as a guest. The level of service provided by these three was unparalleled. They went above and beyond to create a welcoming atmosphere, making my stay unforgettable. If you're looking for a place where the staff genuinely cares about your experience, this hotel is the perfect choice! Thank you, Christian, Angel, and Phoenix, for making my visit so special!

The rooms where nice the staff was nice and the maintenance man chris was extremely helpful and very nice He fixed our toliet. Which was much needed seems i have no gallbladder lol and the next day he check up on us to make sure everything was good. The location is also very convenient.

The GM and Ms.Nikkie are The Best!! and All the staff are Awesome!! Will Not stay anywhere But Microtel on St.Marys Rd..On a skill of 0-10 I will give the GM a 10, Ms.Nikkie the front desk young Lady on the skill 0-10 a 10!! They make you feel like your at home at all times!!!

I cannot attest to the quality of the hotel. I called direct to the front desk to cancel a reservation. The representative that answered the phone was NIKKI. I have never received such wonderful customer service! She could not find my reservation so she took the time to call a sister hotel and see if the wrong location was booked. She took 15 minutes trying to assist me. Service like hers is hard to find these days. Kudos to you NIKKI!!! Thank you so much for your assistance. Your service was appreciated.

Stayed here for 4-nights as we were attending a turning blue ceremony and graduation ceremony the following day. We didn’t need a fancy hotel, just someplace close to Ft. Benning that was clean and affordable. The neighborhood around the hotel was satisfactory but not great. You felt safe. The hotel is next to the highway so traffic sounds do carry through to the rooms (so request a room opposite the highway). The interior of the hotel is dated - carpet, drapes, paint all need updating- BUT IT IS CLEAN!! All of the staff were extremely courteous and helpful. Shoutout to Nikki for recommending places to eat (The Loft downtown was good) Our room had 2-queen beds, a microwave, a mini fridge and a 1-cup coffee maker. (Someone stole the iron, but we didn’t need one anyway) Long story short, yes we would stay here again. But strictly as a clean affordable place to sleep- not a romantic getaway.

We came from Arkansas for our son's turning blue and graduation from the army national guard infantry. The staff was so tentative and understanding. Always making sure we had everything we needed. Breakfast was good especially them pancakes yall. Some of the best we have had in a while. The rooms was clean. Plenty of pillows and blankets. The AC was on point in keeping the room cooled. Also might I say the water pressure was amazing! My husband said it was so good that it would knock the stink off. If we are ever back in Columbus we will definitely be using y'all again. Thank you so much for our home away from home. Stay blessed and humble y'all!